its been estimated that half of regus' revenues came from contract auto renewal3) non existent customer servicetheir company only exist to take ur money. Regus is a complete and total scam company. The reason why we're asking all our customers to provide details online is to prevent fraud. Company Name: Max Dragon Technology THIS IS A SCAMTHEY WILL RIP YOU OFF FOR PRACTICE.CRIMINALS,CRIMINALS,CRIMINALS!STAY AWAY!DO NOT SIGN ANYTHING WITH THEM!THIS IS A CRIMINAL ORGANISATION.WHATEVER YOU DO DO NOT USE THEM, Hi Lavor, Im sorry if you felt the need to escalate this. REGUS CALIFORNIA MISSION VALLEY - 21 Photos - Shared Office Spaces - 3111 Camino Del Rio N, San Diego, CA - Phone Number - Yelp Regus California Mission Valley 9 reviews Claimed Shared Office Spaces Edit Closed 8:00 AM - 5:00 PM See 21 photos Write a review Add photo From This Business Work your way. Hybrid working is a better way to work that gives businesses and workers more choice on how and where they work. Anyone can write a Trustpilot review. Trustpilot is assessing this review in accordance with our flagging process. They are scammers, and incredibly dishonest. They would not remove the items that I didn't want. truth is, everyone knows that this company is a SCAM and have ZERO INTEGRITY. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Unacceptable billing practices. this is absolutely disgusting and scam act, i rent regus in King Hills for about 1000 pounds a month (3 room office) and last year on march they randomly deduct my credit card for about 5000 pounds for no reason. Develop, apply and embed the knowledge and skills acquired by this program to your organization. Our global network of workspaces enables you to work wherever you need to be close to clients, partners, suppliers, or home. I was using virtual office space. After she contacted with their department , she informed us that she solved the problem and we could continue to use our virtual address with them, but we informed her that because of their fault we already open another new one. The parking is administered by a third party who then resells the empty spaces (they are not leased directly to the hotel). !At 30/09/22 we agreed a virtual office use for a monthly rent, we only need to use the address for post collection. If youd value a deeper investigation into the matter, or have any further concerns, Id be happy to assist you. Best, Lorraine Brule Global Customer Service at Regus, Funny thing about IWG regus is when someone expose them online about their dishonest practices they will quickly respond to it and come up with standard copy-and-paste template answers in order to give positive impressions to newcomers that their company is good. I couldnt see your email address or Regus account reference in your message. Regus helps businesses find and create the right workplace for their people. You should receive your refund within 30 days after your end date. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Best, Lorraine Brule Global Customer Service at Regus. She would do her best to escalate my process by letting them know this terrible status. We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers. The complaint has been investigated and resolved to the customers satisfaction. Our advisors are ready to help you find the right place for you. they have absolutely no respect for the customers4) threaten u with lawsuits and debt collection agencythis is perhaps the most disgusting and lowest act regus IWG can do. Item #23 - Exit Virtual Office (VO) Agreement will be for a sixty (60) day term rather than a ninety (90) day term. I couldnt see your email address or Regus account reference in your message. Submit a complaint and get your issue resolved. We have checked and cannot find any payment details set up in your account. October 19 It is not actually possible for our systems to take out more than the invoice amount or the outstanding balance as amount is set by these parameters. Any that you do not require can be opted out through your online account. If I can assist you with anything else, please contact me directly at Lorraine.Brule@regus.com Well guide you through the process. Whether you need a single desk or a whole building, we provide office space thats flexible to your needs and fully customizable. The retainer fee doesn't guarantee a successful outcome. No proper customer support contact or else.In case we don't get our money back within couple of weeks I'm ready to start a class action as I know there are other people who suffer from that negligence.Alexandra S. Hi Sasha,Im sorry to hear youve had this experience. Build an instant presence wherever you need to be, at prime business locations. Please remember that the retainer is refundable at the end of your agreement. The lease does not start until October 1, 2020, which is still two weeks away.I have decided this is not the office space that will work best for my business.I want out of the agreement and a refund of monies paid. Helpful (1) Alice C. on 9/22/20 A member of our team will get back to you as soon as we have the details. It is most familiar in the context of services because you pay it when hiring a lawyer and signing a legally binding contract with them. This is a complete con, and scam through and through. If you decide to add an automated payment method to your account (which you can easily do through your online portal, under the Account / Billing and payments section), well immediately credit and refund this additional retainer.Kind regards, Lorraine BruleGlobal Customer Service at IWG Plc, Poor service-virtual headacheThis company does not deliver any customer service or support. The Regus has no issue when it comes with charged the rent and late fees; however, when asking them for a refund for the retainer, the same bank information will never work. I would recommend that anyone considering using this company to think again! That exception is made on the understanding that an additional service retainer is payable. October 23 DO NOT give them your payment info, DO NOT sign with them. Even after reaching out to the sales manager, Mr. Daniel Vera, to protest and request an explanation, I never received a response.When I visited the facility on February 1st, 2023, I requested an explanation from the manager, but to no avail. Our professional workspace features a cozy business lounge, spacious conference rooms and productivity-fueling private offices. Using our center address on your website is illegitimate without an active agreement between us. I made a virtual office agreement with Regus and got an invoice to pay the monthly fee. So now you can enjoy more, for less. Please could you send those details to me at lorraine.brule@regus.com so I can support you? It is IMPOSSIBLE to get them to stop charging. They still continue to send invoices with no one responsible to be there to answer. Any that you do not require can be opted out through your online account. Get Regus can be contacted at (262) 832-3700. Your satisfaction is very important. Requesting your refund is easy. In 2022, Regus removed all customers credit cards used for auto pay, in my experience, adding fees for over three months. I WILL SHARE THE TIME AND DATE OF NY CONVERSATION.FOR THOSE READING, I HAVE YET FACED ANOTHER ISSUE WHEREBY I BOOKED A MEETING ROOM AND WAS CHARGED FOR AN IMMEDIATE CANCELLATION (MADE WITHIN 2 MINUTES OF BOOKING) YET ACCORDING TO THEIR POLICY THE POLICY STANDS AND FULL CANCELLATION FEE APPLIES!I ALWAYS FEEL A COMPANY SHOULD HAVE THE CHANCE TO RECTIFY ISSUES IF IT IS AN OFF CHANCE BUT I HAVE TAKEN THE TIME TO WRITE THIA REVIEW AS THE REGUS PRACTICES ARE TOTALLY INADEQUATE! If you refuse to pay their bogus invoices they will send you to collections. I am writing this review to express my deep dissatisfaction with Regus' automatic renewal practices at their 477 Madison Avenue facility. You should receive your refund within 30 days after your agreement end date. Location: Singapore Regus does not communicate with customers via telephone. same goes with debt collector from malaysia that emailed me abt 3 months ago. A desk of your own, in a shared office or open-plan workspace, Includes discounts on meeting room and office space bookings, Available at thousands of locations worldwide, Work for the day in a vibrant, social, and professional environment, Make use of our breakout areas to meet others and collaborate, Give your business the professional address it needs in a premier location, Use the address on your documents and have mail forwarded there. Requesting your refund is easy. Our invoices are due on the payment date that is displayed on them. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Regarding the payment you state we never received, we will happily address this directly and if your bank shows that the transaction was successful, we will allocate the payment manually. Work wherever you need to with flexible access to our global network of workspaces. As you did not process this correctly, the agreement continued an additional month. A member of my team has already been in touch and provided a satisfactory conclusion.Kind regards, Michelle SpireAssistant Global Customer Service at Spaces. The backend team always pass everything to the onsite team which is unfair as they cant do anything about it!Now that we have left trying to get your deposit back is IMPOSSIBLE! It made me crazy and I asked him to talk with Myesha or Dom. At this time, we are still within the timeframe of our retainer refund policy which is 45 days after your agreement end date. I was a customer with a licensing agreement set to expire on December 31, 2022. We may have received incorrect data. and yes they kept coming up with lies such as "your money is being used to pay for the next rent etc" which everyone knows is a complete BS. Long-term commitments (i.e., greater than 12 months) often incur small increases in the monthly fee each year. Dont lie to customers. At the end of your contract, they will automatically renew you without a signature and without consent. As they are then listed as public spaces, they are available on a first come first served basis and with a hotel in close proximity, there are times the parking spaces can become very limited. this is absolutely disgusting and scam act, i rent regus in King Hills for about 1000 pounds a month (3 room office) and last year on march they randomly deduct my credit card for about 5000 pounds for no reason. Paid for parking online and have now received parking ticket from private company. Such companies should not exist. We may have received incorrect bank details.Also, we certainly do not force any customer to use any service. So last week I logged in to cancel my membership. Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns?I look forward to receiving more information from you. If you refuse to pay their bogus invoices they will send you to collections. Its an automated process. If you were to take direct space or a sublease you would also see these fees in your rent annually. For transparency, we have informed you of the price of your booking in advance and you have acknowledged it as well.The local community team has confirmed that they have assisted you on your event day during their operation hour.The charges we have billed you are valid and payable.If you need further assistance on this matter, please reach out to your local community team who are in touch with you.Thank you,Michelle SpireAssistant Global Customer Service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. One business week has passed since I post it here. Of course, she did not reply to me yet! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I will be taking legal action if this is not returned within 28 days (31/03/2023). We appreciate your business. I asked a receptionist to help my issue to the Regus help desk. Our coworking spaces are designed with collaboration in mind. We have checked and cannot find any payment details set up in your account. And whatever the future brings, were able to handle that too. they have absolutely no respect for the customers4) threaten u with lawsuits and debt collection agencythis is perhaps the most disgusting and lowest act regus IWG can do. This company bills you for services you do not use. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We therefore bring you a practical 1-day course that focuses on all levels of change impact and prepares you to face them according to new age best practices and techniques. We use dedicated people and clever technology to safeguard our platform. All requests for the return must be made through Your online account or App after which the service retainer/deposit or any balance will be returned within 30 days to You once your agreement has ended and when You have settled Your account. According to its policy, the retainer took 30 days to get back to the tenant. Regus helps businesses find and create the right workplace for their people. We understand that this is not always possible, so we agreed as an exception for you to pay via an alternative method. You just need to watch one video of Mr. Mark Dixon talking about his stuff to realize that the entire thing is a hoax, or at best, another money laundering business. I asked many times to contact written through emails with their legal department but nothing.Think very carefully before you become enganged for any reason with this brand name.We still have not receive any refund and we still receive invoices. Alternatively you can contact the Account Helpdesk by raising a case through the Help section of your online account. You can work on trying to resolve a billing issue for MONTHS without ever being provided a single actual contact who works at the "helpdesk", and of whom the local agents aren't even allowed to call or email! Lorem ipsum dolor sit amet, consectetur adipiscing elit. The complaint has been investigated and resolved to the customers satisfaction. Prices are subject to change and will vary depending on the specifically selected products and services. I have booked a few rooms (Explorer 1-2 and Living 1) for my half-day event in Bangkok. Need to find a different location? They signed me up for things that I didn't ask for - didn't realize it in the fine print. Don't give them business so that they seize, Hi Faye,Im sorry if you felt the need to escalate this.I understand that your main concern is to cancel your agreement due to a business decision made by your company.You signed an agreement with us until 31 March 2023, so you could enjoy a preferential monthly fee. If it has been longer than 30 days, please get in touch so we can investigate further. Overpriced, more than 10k THB additional service charge for only moving sofas into the room. Become better managers and business leaders by achieving optimal personal and business performance. A member of our team will get back to you as soon as we have the details. 5. We need to hold 2 months of product fees and the increase in your office monthly fee meant we held a lower amount. Find event and ticket information. this is absolutely gross and scam. Hard revenue focused. I cannot stress enough the lack of professionalism and poor service. They charge your card for amounts more than stipulated on invoices! We also ensure all reviews are published without moderation. Overview Regus has a consumer rating of 1.08 stars from 265 reviews indicating that most customers are generally dissatisfied with their purchases. Whether you work alone, youre growing a start-up, or youre running the worlds most successful corporation our network makes it possible to work near clients, colleagues, or family. It is not actually possible for our systems to take out more than the invoice amount or the outstanding balance as amount is set by these parameters. Best, Lorraine Brule Global Customer Service at Regus. The MD has no care to his customer and just passes it back to the phone robotseeking legal advicelorraine under the email address we have done this and very much doubt it will conclude this mess as we have done everything you have requested in the past, Hi Dawn,Im sorry if you felt the need to escalate this.You can quickly and easily end the agreement through the online portal (myregus.com) by going to Account > Workspaces and services > End Agreement. Our coworking spaces are designed with collaboration in mind. I am a small business and cannot afford any of this. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Verification can help ensure real people write reviews about real companies. Contact: +65 [protected] You should request your retainer refund online (for security reasons) and it will be refunded within 30 days after your agreement end date. Share your photos and videos with others to prove the truth of your words. Reserve a permanent desk in your favorite space, or simply drop in and hot desk at thousands of locations worldwide. We understand that this is not always possible, so we agreed as an exception for you to pay via an alternative method. I sent Briana of Regus an email about how the procedure was going this week. SIGNED on your behalf (Client) SIGNED on our behalf (Regus) $600.00 Monthly Workstation Price $ Fax: End date (MM/DD/YY): May 31, 2006 $110.25 111-000-025 478-726-8404 Alpharetta $600.00 Zip Code . I update the bank information one time at the beginning of April and when I log in on May 17, the system asked me to enter the bank information again. Hi Hannah, Im sorry if you felt the need to escalate this. By effectively using change management techniques, students will learn how to facilitate smooth transitions in the workplace while maintaining morale. You're definitely smarter than them, Hi Samantha, Weve tried to identify who you are in order to assist you to no avail. *We conduct corporate trainings on your preferred dates and location for no additional cost. Combine information learn about implementing change management, its tools and industry best practice, facilitated by an experienced change leader.
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